Bike servicing and repair is at the heart of what we do – you’ll see Jamie, Nick and Ethan busily spannering away as you come in through the door. From minor adjustments and repairs to a complete bike service, our Cytech trained mechanics will keep your pride and joy running smoothly all year round.
Our workshop service and repair costs are based on a rate of £80 per hour. Every bike and every job is different, so to ensure you’re not paying too much, we’ll just charge you for the time we take, rather than setting fixed costs for different types of jobs.
When you drop your bike off with us, we’ll give you a time estimate for the work required, and then keep in email communication with you through the job if further recommendations for work arise.
Basic Bike Service
Full Bike Service
Gear / Brake Adjustment
Headset / Hub / Bottom Bracket Servicing
Wheel Truing & Tensioning
We normally work on a weekend-to-weekend basis, i.e. drop your bike off one weekend, and collect it the following. If you’re around Dorking during the week though, we can happily accommodate shorter turnarounds and weekday drop-offs and collections, just let us know your preferred dates when you book it in.
To book your bike in for service or repair work, just give us a call on 01306 885007 or or send us an email.
If you’re making a booking during a busier period and it’s an emergency repair for a bike purchased from us, please mention this, and we’ll give you priority and do our best to get you up and running again as quickly as possible, or at the very least try to provide a courtesy bike in the meantime.
Demand for our workshop time is very seasonal. In Autumn and Winter we can normally take bookings for the same week, but in Spring and Summer, we often have a waiting list of up to 2-3 weeks. During these busier times please do plan in advance if possible to avoid disappointment!